In our last e-newsletter, we mentioned the strategic planning session as the first tool we use when building a foundation of strategies and tactics to meet your communications milestones. Held on a semi-annual basis (or another agreed-upon interval), the session is used to identify your organization’s big picture goals and upcoming milestones. From that discussion our team goes on to create a tailored communications strategy to support both.
The benefits of the strategic planning process cannot be overstated. The session itself facilitates a dynamic conversation about your organization’s initiatives with members of your team and ours. Using interactive exercises, we drill down to how we can support those initiatives through communications strategies and tactics. It is a time to think big, let creativity flow, actively listen, and have a productive dialogue with everyone at the table.
The resulting strategic communications plan, which we develop in the weeks following the meeting then refine and finalize with your team, provides a roadmap for all of us to reference as we set forth to accomplish the shared communications goals. This is the guiding document which outlines your communications objectives and exactly by what means we will accomplish them. We are methodical and intentional about our craft and believe deeply in the importance of committing our plan to paper. The plan outlines a “flexible framework,” meaning it serves as our guide and keeps us all focused on shared objectives but also allows for flexibility and nimbleness if your circumstances or priorities change. In our regular weekly or biweekly client/agency team meetings, the document is regularly referenced.
Importantly, the plan outlines benchmarks against which our success can be measured and evaluated. At the next scheduled planning session, in most cases, six months later, we showcase our results against the goals, strategies and tactics outlined in the document. This accountability gives you assurance that we are being good stewards of your resources (time, money, trust, expectations) and an excellent communications partner.
No matter which of our services you need to help get you to your goals, the first step is always to engage in the strategic planning process with us. We promise it’s painless and has an incredible ROI.